Providing Network/Intranet software solutions since 1991
| Home | Products | About Us | Contact Us | Customers |
jab:ITS PHP/MySQL Incident Tracking System
jab:ITS provides a browser-based means of tracking and reporting customer support/help
issues and occurrences.
This product is currently unavailable for purchase.
With jab:ITS, you can easily and readily:
Automate Tracking of Customer Support/Help Issues!
Provide a Web-based Bug-Tracking System!
Eliminate wasted time, effort, and money!
jab:ITS features include the following:
- User registration and login
- List of incident items, with a maximum of x number of items per page
- Ability for customers to add and modify their own incident items
- Ability for administrators to modify any listing
- Ability to search incident items database by customer, product, keywords, etc.
- Email notification for administrators
- Message posting for issue discussion
- Full PHP source code included!
Supported operating systems include Linux and Microsoft IIS® web server platforms. Supported client browsers include Microsoft Internet Explorer (version 5.0 or higher) and NetScape Communicator (version 4.7 or higher)