Extensions Software

Web-based PHP/MySQL Incident Tracking System

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jab:ITS PHP/MySQL Incident Tracking System

Buy It Now!

The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.

With jab:ITS you can easily and readily:

Automate Tracking of Customer Support/Help Issues!
Provide a Web-based Bug-Tracking System!
Eliminate wasted time, effort, and money!

Sample screenshots of jab:ITS:

Main Listing Screen    Item View Screen    Administration Screen

jab:ITS features include the following:

  • User registration and login
  • List of incident items, with a maximum of x number of items per page
  • Ability for customers to add and modify their own incident items
  • Ability for administrators to modify any listing
  • Ability to search incident items database by customer, product, keywords, etc.
  • Email notification for administrators
  • Message posting for issue discussion
  • Full PHP source code included!

Supported operating systems include Linux and Microsoft IISŪ web server platforms. Supported client browsers include Microsoft Internet Explorer (version 5.0 or higher) and NetScape Communicator (version 4.7 or higher)

jab:ITS is Copyright© 2004 by Josh Beam Consulting
All Rights Reserved Worldwide