jab:ITS PHP/MySQL Incident Tracking System

Web-based PHP/MySQL Incident Tracking System

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jab:ITS PHP/MySQL Incident Tracking System

This product is discontinued.

The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.

With jab:ITS you can easily and readily:

Automate Tracking of Customer Support/Help Issues!
Provide a Web-based Bug-Tracking System!
Eliminate wasted time, effort, and money!

Sample screenshots of jab:ITS:

Main Listing Screen Item View Screen Administration Screen

jab:ITS features include the following:

User registration and login

List of incident items, with a maximum of x number of items per page

Ability for customers to add and modify their own incident items

Ability for administrators to modify any listing

Ability to search incident items database by customer, product, keywords, etc.

Email notification for administrators

Message posting for issue discussion

Full PHP source code included!

Supported operating systems include Linux and Microsoft IISŽ web server platforms. Supported client browsers include Microsoft Internet Explorer (version 5.0 or higher) and NetScape Communicator (version 4.7 or higher)